At Prague Airport Chauffeur (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide when you visit our website or use our services.

1. Information We Collect

1. Personal Information

   • Contact details: such as your name, email address, phone number, and postal address.

   • Booking details: pick-up/drop-off locations, flight information, travel dates, and any other relevant data for arranging your ride.

   • Payment information: when you make a booking or purchase, we may collect billing and credit/debit card details if required.

2. Automatically Collected Data

   • Log files: when you visit our website, our servers automatically record certain data such as your IP address, browser type, and referring URL.

   • Cookies & tracking: we use cookies and similar technologies to enhance your user experience, analyze site performance, and provide personalized content. You can disable cookies in your browser settings, but some site features may not function properly as a result.

2. How We Use Your Information

We use the collected data to:

• Provide our services: process and confirm bookings, manage schedules, and communicate with you regarding your transfers or requests.

• Improve user experience: analyze website traffic, troubleshoot technical issues, and develop new features.

• Communicate with you: send booking confirmations, updates, marketing communications (where permitted by law), and respond to your inquiries.

• Ensure security: monitor and verify user activity to maintain and enhance the safety of our website and services.

3. Legal Bases for Processing

We process personal data under the following legal bases (as applicable under the EU GDPR):

• Consent: where you have explicitly given permission for a specific use of your data (e.g., opting into marketing emails).

• Contract: to fulfill our obligations under a contract with you (e.g., providing a booked chauffeur service).

• Legal Obligation: to comply with applicable laws, regulations, or legal processes.

• Legitimate Interests: for purposes like improving our services, preventing fraud, or ensuring IT security, balanced against your fundamental rights and freedoms.

4. How We Share Your Information

We may share your personal information with:

• Service Providers: trusted third parties who assist us with payment processing, IT support, analytics, or marketing. These providers have access to personal data only as needed to perform their functions and are obligated to protect it.

• Business Partners: if you request additional services (e.g., hotel bookings or tour operators) through our platform, we may share relevant details to facilitate your request.

• Legal & Regulatory Authorities: if required by law or to protect our legal rights, safety, or property, or that of our users or others.

We do not sell or rent your personal information to third parties for their marketing purposes.

5. International Data Transfers

Your information may be processed in countries outside the European Economic Area (EEA). In such cases, we take appropriate measures to ensure your data remains protected, such as using Standard Contractual Clauses or other compliance mechanisms.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations. Once the retention period has expired, we securely delete or anonymize your data.

7. Your Rights

Depending on the jurisdiction, you may have the following rights regarding your personal information:

• Access: request a copy of the data we hold about you.

• Rectification: correct inaccurate or incomplete information.

• Erasure: request deletion of your data, subject to certain legal limitations.

• Restriction: ask us to limit or suspend processing of your data.

• Objection: object to processing based on our legitimate interests or for direct marketing.

• Data Portability: receive your personal data in a structured, commonly used format for transfer to another controller.

• Withdrawal of Consent: revoke your consent for future processing where processing is solely based on consent.

To exercise these rights, please contact us at the details provided below. We will respond to your request within applicable legal time frames.

8. Security Measures

We implement a variety of technical and organizational measures to safeguard your personal data against unauthorized access, misuse, alteration, or destruction. Despite our efforts, no online data transmission or storage is guaranteed to be 100% secure.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to have the information removed.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the new policy on our website and updating the “Last Updated” date at the top of this page.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please reach out to:

Prague Airport Chauffeur

Phone/WhatsApp: +420 602 519 733
Email: info@pragueairportchauffeur.com

We appreciate your trust and are committed to safeguarding your privacy at every step of your interaction with us.